Client Testimonials

Barnes & Noble - Flight Operations Manual

"It is not difficult putting together a Flight Operations Manual for a corporate aviation department. Creating one that is a "real world" working document is another story. AvSource was a tremendous help to us in writing our Flight Operations Manual. Thanks to your staff's corporate aviation background combined with the individual "one on one" help you offer we now have a great manual that is actively used."

Dreux Spengler, Aviation Manager - Barnes & Noble - Global Express

Cooper Tires - Flight Operations Manual, RVSM applications

"I wanted to take a moment and thank-you and your team for the excellent job you did on our Flight Ops manual and RVSM applications. With our busy schedule we were not always timely getting you the info you needed but somehow you managed to stay a couple of steps ahead of us throughout the process. Your company's experience and professionalism is evident in both manuals you've produced for us.

Likewise our RVSM application and International Ops manual sailed through the Columbus FSDO with no corrections needed, that's impressive! Again thanks for great job you did for us, I look forward to working with you and your team in the future.”

Roy Alexander, Flight Operations Manager - Cooper Tire & Rubber Co. HWKR 800 XP

Hallmark - IS-BOA Implementation

"We have used several different Audit firms and consultants over the years and without question our experience with AvSource has been the best. Whether consulting on procedures or performing Audits, Azmat and his team bring a common sense approach that one size doesn’t fit all operations, each is unique in its needs and processes. They  worked with us to implement IS-BAO to fit our operation while maintaining the highest standards of safety. I’ve known Az for over 25 years and he brings a professional passion to the business that always exceeds my expectations." 

Larry Duncan, Department Manager, Hallmark Cards Inc.

“Az and his consultants bring a great deal of experience to the audit process. They structure the audit to your size operation. He truly understands that one size does not fit all. The AvSource team brings a shared passion to the IS-BAO process; a love for aviation and the goal to make your flight operation the safest one possible. He truly builds long term relationships with the companies he audits.”

Alan Cordel, CAM, Chief Pilot- DA 2000

LFG Aviation - IS-BOA Implementation

"Our company, based in Australia, and two affiliated companies operate Gulfstream V and Global Express aircraft regularly throughout the world. Through the NBAA, IBAC and the ABAA we examined the merits and confidently decided to implement the IS-BAO system to formalise and standardise our structure and procedures to worldwide recognition and practices.

AvSource was selected from a number of IBAC-approved companies to conduct the Stage 1 Audit of the three separate companies.  Our experiences in the lead up to, during and post audit convinced us that AvSource had the intellectual and industry resources to set very accurate documentation standards to maximise the probability of attaining IBAC Registration. 

Since Stage 1 Registration,  AvSource has maintained a genuine interest and “after-sales” communications to provide relevant industry feedback and advice to help shepherd our direction and standards towards our Stage 2 audit in October 2012.

At no stage since the initial commissioning of AvSource in early 2010 have I had any question about the value for money or AvSource’s empathy with our individual operating differences."

Wal Gascoigne, Aviation Manager Global Express, GV

"Having been in the aviation industry for many years it's refreshing to work with a company that continues to exceed our every expectation. From the first call to our upcoming Phase Two Audit,  AvSource has provided National Gypsum Company with every tool necessary in acquiring our SMS and IS-BAO certification. 

Their responses are always immediate, precise and easy to understand."

Thomas Barber, Chief Pilot- G 450

"When we decided to go with an IS-BAO SMS we wanted it done right. We also knew we had a good safe operation and didn't need to reinvent the department. AvSource understood this and helped us build an excellent IS-BAO SMS Program."  

Frank Richards, Chief Pilot- DA 900, LR-45


Rockcreek Aviation - IS-BOA Implementation

"During our recent IS-BAO implementation, we determined that we required a third party auditor that truly understood our commitment and approach to safety. After careful consideration and several positive recommendations, we chose AvSource. From the beginning, it was clear that the AvSource intention was to form a lasting relationship as a partner with our operation. Their responsive and thorough assistance prior to the audit was extremely helpful and beneficial.  Az and Chuck happily answered any questions we had along the way. Throughout the process it was apparent to me that Az and Chuck share a passion for Aviation as well as common sense approach to policy design. Both of them were a pleasure to work with. AvSource experience coupled with their broad understanding of the industry and the IS-BAO were of great assistance in our pursuit of becoming an ever safer operation. They exceeded my expectations. "

Matt Miller, Aviation Department Manager Hawker 4000, Hawker 400XP

"Our expectations were “this is going to be a night mare but we have to do it” but with your guidance and “KISS” principle, we were able to define what we did and put it on paper and develop a workable manual that fits our operation. You navigated us through the IS-BAO certification process with the least headaches.

Anyone needing a procedural manual from a seasoned flight department to a start up and looking for IS-BAO registration should seek your help."


Jeffery R. Miller, Chief Pilot- G V, G IV, G 150

Teal Aviation

“As aviation manager, on time and on budget follow closely our primary goal of safety. AvSource came to us highly recommended and delivered. With their help our IS-BAO registration was an almost painless process.“

Richard Maher, Director Flight Operations- DA 2000, C560 Excel

Ty Air

"As we progress thru our first 2 years of IS-BAO Stage I Certification, I would like to say thank you for all your help. Having the IBAC Registration Certificate in my back pocket has proven useful. I’ve had 3 occasions now  (a ramp check in Europe, flight department internal audit by corporate, and insurance audit) where presenting the IBAC Registration Certificate took all the heat off and really made things go smoothly. It’s a great way to demonstrate that you’re operating professionally.
Ty Air considered several support providers, but we chose AvSource, because you made it clear you would be there to guide and help. Your efforts were beyond my expectations. Please feel free to give my contact information to any operator seeking certification. I’ll gladly give  testimonial to the many benefits of having an experienced partner assist with the IS-BAO process. I truly could not have done it without AvSource."

Norman Sanders, Chief Pilot- BBJ

Yates Petroleum - LOA, ABQ, FSDO

“We just received our LOA from the ABQ FSDO and the whole process took less than 3 weeks from time of submittal. Everything went thru the first time with no inquiries or changes. AvSource does a top notch job."

Per Landeck - Yates Petroleum Corp.